managed it
managed it

Your Business.
Amplified.

We offer tailored Managed IT services with skilled professionals in various IT roles.
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managed it

Benefits

reduced cost

Reduced Costs

Maintaining an in-house IT team can be expensive, especially if you are an SMB. We offer subscription based-service which provide your business predictable costs.

new technologies

Improved Security

Our team help keep your system up-to-date on the latest security threats and implement measures to protect your business data.

improved security

New Technologies

We provide you with access to the latest IT technologies, which can help your business operations and gain competitive edge.

In-Demand Managed IT Services

Includes user account and security patch management, software license reporting, network configuration, 24x7 monitoring, disk space management, software deployment, remote control, and detailed management and system inventory reporting
Comprehensive support for PC hardware configuration, breakdowns, upgrades, and moves, including software license maintenance, inventory tracking, and software installation, with full documentation and a FAQ on common issues
Installation and management of antivirus software, spam filtering, user authentication, file security, VPN connections, network passcode maintenance, firewall management, and public/private Wi-Fi access
24/7 network and server monitoring, firewall management, system updates, KPI reporting, and daily backups to ensure optimal performance and security
Manage physical network devices (servers, firewalls, switches, routers), maintain internet connections, provide remote/on-site assistance, and manage email/system access for new and departing employees
Comprehensive backup solutions including recovery, performance monitoring, scheduling, software updates, installation, and configuration

Teams

Deployment ready teams

Choose expert teams from our range of expert resources
IT Service Desk Analyst
First line of technical support. Assists in troubleshooting user issues with hardware, software, and networks.
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Systems Administrator
Helps in installing, configuring, and maintaining systems, ensuring users have what they need.
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IT Operations Manager
Oversees the smooth running of an organization's IT infrastructure, manages a team of IT professionals
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Application Support Analyst
An Application Support Analyst troubleshoots software problems, assists users, and maintains applications to ensure smooth operation.
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Security Analyst
A digital detective, safeguarding systems from cyber threats by analyzing risks, monitoring activity, and responding to security incidents.
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Network Engineer
Build and maintain computer networks, ensuring smooth operation and fixing any problems that arise.
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Infrastructure Engineer
Build and Maintain the behind-the-scenes IT systems that keep a company's computer network running smoothly
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IT Asset Manager
Oversees the entire lifecycle of a company's IT resources, from hardware and software acquisition to deployment, maintenance, and disposal
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Don’t just take our word for it

Hear from some of our amazing customers who are building faster.
Onyx Spectrum Technology, Inc.
Onyx Spectrum Technology, Inc.
☆☆☆☆☆
Presidents CEO
tCognition has been a stellar partner to our operations. The programmers are knowledgeable, credentialed, and are diligent about customer satisfaction which is of utmost importance to our service delivery.
Cross Country Automotive Services
Cross Country Automotive Services
☆☆☆☆☆
Vice President Information Design
tCognition's innovative staffing approach has given us a true partner in our expanding business. From understanding our core IT processes to rapid prototyping of digital interfaces, tCognition has invested the time to learn our business and offer better solutions as a result.
Lina Jha
☆☆☆☆☆
Jacksonville, FL
I enrolled for Manual Software testing and QTP/UFT training with tCognition. The overall training experience was good, with hands-on training, expert and experienced trainers. The main feature of training was, many case studies from real projects were provided for understanding the challenges and how to deal with those challenges.
Anupama Sharma
☆☆☆☆☆
Tampa, FL
Hello, I am Anupa and I got trained for Manual as well as Automation QA from tCognition. The training was practical oriented and therefore useful. Their lessons were explained very well and were easy manner for my understanding. The trainers were very knowledgeable and experienced. Yes , I highly recommended this organization for training. If I need another kind of training in future I will go with them again.

Looking for something else?

Don’t hesitate to reach out with your requirements
We’ll reach out to you in on the shared email address

FAQs

Explore the possibilities, anticipate the questions. Our FAQ section is your guide to unlocking the potential of our AI product/service.
What are Managed IT Services?
Managed IT Services involve outsourcing your company’s IT operations to a specialized provider. This means handing over the day-to-day management of your IT infrastructure, including network maintenance, system updates, cybersecurity, and technical support.

Managed IT services can vary but often include:

  • Network monitoring and management
  • Cybersecurity and data protection
  • IT support and help desk
  • Cloud services management
  • System updates and maintenance
  • Hardware and software management

Consider factors like:

Experience: Look for a provider with a proven track record.

Services offered: Ensure they align with your business needs.

Security measures: Prioritize providers with strong cybersecurity practices.

Customer support: Evaluate their responsiveness and availability.

Pricing: Compare costs and contract terms.

A Technical Support Engineer helps your business by minimizing downtime, resolving technical issues promptly, and ensuring that your IT systems are efficient and secure. This allows you to focus on your core business activities.

Yes, we offer flexible contracts tailored to meet your business needs. Contact us to discuss the best plan for your organization

Still have a question?

Don’t hesitate, reach out.
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